Southeast Asia – What Makes A Good Service II

Last time, I explained the conditions and assumptions that underlie the act of giving as well as receiving a service. I discussed the nature of the relationship between you as a hungry customer and the employees of a restaurant. Today, I will show that quality lies at the heart of any service relationship. In addition, … Continue reading Southeast Asia – What Makes A Good Service II

Vietnam – What Makes A Good Service I

Traveling through Asia has taught us many things and sparked many thought-processes in us. Most of our paradigm shifts resulted from our interaction with other people. One of those insights was the way in which we were treated by local people when we payed them for a service. On the basis of what we have … Continue reading Vietnam – What Makes A Good Service I

Japan – The Buddha And The Pigeon

“What does the Buddha do when a pigeon shits on his head?” This koan – a riddle given to students of Zen Buddhism to meditate about – was told us on a meditation retreat in Germany by another participant. Our stay in Japan proved to be the best time to find an answer to this … Continue reading Japan – The Buddha And The Pigeon